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AUDIO PLAYER
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Nokia Lumia 928 review: Guiding light
09 June 2013.
Introduction
Nokia Lumia 928 for Verizon Wireless is the carrier's long awaited, exclusive Windows Phone 8 flagship. The LTE smartphone was part of the rumor mill for quite some time - the first reports of a high-end Nokia smartphone for the Big Red emerged right when the Lumia 920 landed exclusively on AT&T late last year.
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As its name mildly suggests, the Nokia Lumia 928 is not dramatically different from the Lumia 920 for AT&T - mostly thanks to Microsoft's strict hardware restrictions for its mobile OS.
However, with a full xenon flash supplementing the 8MP OIS camera and the PureMotionHD+ AMOLED, the Nokia Lumia 928 for Verizon has enough bragging rights on its own.
The Nokia Lumia 928 is the first Windows Phone device to pack a xenon flash from the Finnish company, so, naturally, the expectations towards its low light imaging talents are as high as they get. Nokia's marketing campaign for the model is centered on its camera prowess too, so we expect the Lumia 928 to be truly special in the imaging department.
Here goes the full list of talents, which the Nokia Lumia 928 has to offer.
Key features
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Quad-band GSM/GPRS/EDGE support
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Dual-band CDMA support
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Penta-band 3G with 42 Mbps HSDPA and 5.76 Mbps HSUPA support
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4.5" PureMotionHD+ AMOLED display with a resolution of 1280 x 768 pixels; Gorilla Glass 2
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8 megapixel autofocus camera with Xenon/LED flash, 1080p@30fps video recording
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Optical Image stabilization; Smart Camera suite
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1.3MP front-facing camera
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Windows Phone 8 OS
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1.5GHz dual-core Krait CPU, Adreno 225 GPU, Qualcomm MSM8960 chipset, 1GB of RAM
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Wi-Fi 802.11 a/b/g/n, dual-band
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GPS receiver with A-GPS and GLONASS support
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Free lifetime voice-guided navigation
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32GB of built-in storage
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Active noise cancellation with a dedicated mic
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2,000mAh Li-Ion battery
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Integrated wireless charging
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Built-in accelerometer, gyroscope and proximity sensor
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Standard 3.5 mm audio jack
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microUSB port
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Bluetooth v3.0 with A2DP and EDR, file transfers
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SNS integration
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Xbox Live integration and Xbox management
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NFC support
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Digital compass
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Nokia Music
Main disadvantages
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Windows Phone app catalog falls short of Android and iOS
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No microSD card
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No FM radio
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No system-wide file manager
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No lockscreen shortcuts
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Too large a footprint for a device with a 4.5" display
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Non user-replaceable battery
With the silicon inside the Nokia Lumia 928 being a standard Windows Phone 8 affair, it is the camera and the new screen tech that command the bulk of the attention towards the device.
On paper, the 8MP snapper all but promises to be one of the most capable ones around, while the new 4.5" AMOLED display has helped the Lumia 928 shade a few grams in comparison to the Lumia 920.
Despite being slimmer than the Nokia Lumia 920 however, the Lumia 928 for Verizon is still far from pocket-friendly. Because of the large bezel around its display, the Lumia 928 has the footprint of today's crop of 5" Android smartphones. Add the thickness of 10.1mm thick, and you get a rather bulky handset, though we find this particular niggle forgivable, given the camera tech, packed into its polycarbonate body.
At first glance the Nokia Lumia 928 appears to be the best equipped Windows Phone 8 smartphone on offer at the moment. Read on to find out if the device will live up to the high expectations. As always, we'll kick the review off with an unboxing, followed by a design and build quality inspection.
Editorial: You might notice that this review is shorter than usual and doesn't include some of our proprietary tests. The reason is it has been prepared and written far away from our home office and test lab. Still, we think we've captured the essence of the phone in the same precise, informative and detailed way that's become our trademark. Enjoy the good read!
A bright red box has the bare essentials
The Nokia Lumia 928 comes in a bright red, Verizon branded box. Inside it, you will find a charger, a USB cable, as well as the usual set of booklets.
A stereo headset would surely have been a welcome addition to the retail package of the Lumia 928. Sadly, the trend set by the US carriers is to omit headphones as a bundled accessory.
Design and build quality
The Nokia Lumia 928 is the first one to break the string of high-end Nokia Lumia smartphones, which feature attractively rounded side edges. The Verizon offering features angular design with a number of sharp edges - it is hardly the best looking Nokia Lumia to date.
The Nokia Lumia 928 is only available in a black or white color scheme - gone are the bright colors, which Lumia smartphones are known for. Regardless which color scheme you pick though, the smartphone's front will remain black. This makes the black version look really stealthy, while the white ones almost have dual-color setups.
Build quality is, unsurprisingly, exceptional. The Nokia Lumia 928 body is made from a single piece of polycarbonate with gloss finish. The entire front of the handset is covered in Gorilla Glass 2, so the occasional beating and the daily wear and tear shouldn't be a problem for it.
The measures of the Nokia Lumia 928 are 133 x 68.9 x 10.1 mm, while its weight tips the scale at 162 grams. While the considerable thickness of the handset is easy to forgive, considering the solid camera hardware, we couldn't help but notice that the Lumia 928 with its 4.5" display has the same footprint as a 5" Android flagship.
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The 4.5" PureMotionHD+ AMOLED display of the Nokia Lumia 928 is a solid improvement over the IPS unit of the Lumia 920. The deep blacks and infinite contrast ratio of the AMOLED screen make a perfect companion to the Windows Phone 8 UI.
The screen features a PenTile matrix like most AMOLEDs we've encountered. The display's pixel density of 332ppi however, makes sure that you won't notice the matrix having fewer subpixels than an RGB unit does.
Above the display is where the earpiece, the ambient light, and the proximity sensors reside. The front-facing camera and a set of Nokia and Verizon logos are also to be found above the screen.
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User interface
Windows Phone 8 is meant to look the same across all devices but makers still have a way to customize the experience and stand out against the competition. Nokia has more leeway than other makers thanks to its deal with Microsoft, but it also has the most riding on the platform - Nokia doesn't have Android to fall back on.
So, WP8 on a Nokia Lumia is noticeably different from what you get from competing makers thanks to a number of exclusive features. We'll cover them one by one, but first here's a quick look at the user interface.
While the primary interface looks mostly the same, there are a number of improvements.
A push on the unlock button reveals the lock screen, which displays the current time and date and shows calendar events, emails and missed calls. Pushing the volume rocker in either direction will bring the sound switch and music controls on top of the screen.
Swiping the lockscreen up unlocks the device or you can just press and hold the camera shutter key to unlock the phone and jump straight to the camera.
Decent audio quality
The Nokia Lumia 928 audio output is pretty similar to those of the other Lumia smartphones we have tested. Its relatively clean and with average volume levels, which should be enough for most users, but may not be enough to please very demanding audiphiles.
When connected to an active external amplifier, the Lumia 928 managed good scores with the higher than average intermodulation distortion the only exception. Volume levels are about average.
The degradation when you plug in a pair of headphones isn't too bad. consisting in an notable increase in stereo crosstalk stereo crosstalk, it's certainly not the worst we have seen. Loudness levels do drop a bit, but not more than on most competitors in that scenario, so it's an average score once again.
Check out the numbers and see for yourselves.
Test |
Frequency response |
Noise level |
Dynamic range |
THD |
IMD + Noise |
Stereo crosstalk |
Nokia Lumia 928 |
+0.14, -0.41 |
-82.5 |
82.6 |
0.0094 |
0.384 |
-80.7 |
Nokia Lumia 928 (headphones attached) |
+0.18, -0.18 |
-81.5 |
81.7 |
0.0092 |
0.286 |
-48.0 |
Nokia Lumia 920 |
+0.13, -0.12 |
-78.9 |
79.5 |
0.0099 |
0.385 |
-75.0 |
Nokia Lumia 920 (headphones attached) |
+0.53, -0.03 |
-78.3 |
78.7 |
0.012 |
0.743 |
-64.4 |
Nokia Lumia 820 |
+0.27, -0.03 |
-82.2 |
82.1 |
0.0036 |
0.019 |
-81.4 |
Nokia Lumia 820 (headphones attached) |
+0.31, -0.24 |
-81.5 |
81.4 |
0.0057 |
0.699 |
-48.9 |
HTC Windows Phone 8X |
+0.06, -0.55 |
-83.2 |
83.2 |
0.0096 |
0.286 |
-74.8 |
HTC Windows Phone 8X (headphones attached) |
+0.05, -0.54 |
-82.6 |
82.5 |
0.011 |
0.288 |
-59.8 |
Samsung Ativ S |
+0.07, -0.07 |
-90.3 |
88.4 |
0.0089 |
0.384 |
-92.2 |
Samsung Ativ S (headphones attached) |
+0.18, -0.05 |
-90.0 |
88.2 |
0.031 |
0.390 |
-60.0 |
8MP camera with optical stabilization
The Lumia 928 has a 26mm wide-angle lens by Carl Zeiss, a LED and a xenon flash combo and it's the third Lumia smartphone (after the 920 and 925) to feature true Optical Image Stabilization (OIS) instead of digital tricks that try (and fail most often than not) to achieve the same result.
The way it works is a gyroscope detects the motion of the phone and the whole optical assembly moves in the opposite direction to cancel out the movement (e.g. hand shake. That happens 500 times a second.
The Lumia 928 has that clever multi-aspect 8.7MP imager (1/3", µ 1.4 pixel size), which was first introduced back in the day with the Nokia N9. It snaps photos at 3264 x 2448 resolution in 4:3 mode and 3552 x 2000 in 16:9 mode (only 11% drop in resolution). Most other cameras simply discard the info from the 4:3 sensor to make it produce a 16:9 photo and lose 25% of the resolution. In the case of the Nokia Lumia 928 not only is the loss substantially lower, but also the 16:9 and 4:3 modes have a different viewing angle (with 16:9 being wider).
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The difference between 4:3 and 16:9 photos
The camera UI is pretty simple - you have your viewfinder and some controls on the right. From top to bottom they are the still/video camera toggle, front/back camera toggle, flash mode setting and the Lens button. On the left you have an arrow that takes you to the images taken with the camera, alternatively you can do a swipe gesture too.
The camera app on Windows Phone offers extensive settings, ranging from scenes and effects to white balance, contrast, saturation, sharpness and ISO among others. You have a dedicated Macro focus mode but no face detection. The flash can be set to auto, forced or off.
The shutter key will wake the phone up with a single press and launch the camera app. The Lumia 928 is not the fastest shooter around and it takes it a couple of seconds before a photo is taken. This is more delay than we're used to from modern phones.
Lenses is an interesting feature, enhancing the camera functionality without making a mess of third party apps each with its own UI. Lenses are accessible directly from the native camera app (they show up in the list of installed apps too if you want to pin a Lens to the start screen).
Nokia has preloaded the Smart Shoot lens, the Panorama and Cinemagraph lenses.
Smart Shoot uses Scalado technology (Nokia owns the company) - it shoots multiple photos and lets you pick which one to save (a sort of burst mode). You can also pick the best face and cycle through each facial expression a person made while the camera was snapping photos. The third option is Erase, which will remove moving objects (e.g. someone walking in front of the landmark you're trying to shoot just as you press the shutter).
Image quality
The Nokia Lumia 928 photos come out with some nice, pleasantly saturated colors.
In high contrast scenes we noticed the Lumia 928 has a tendency to give priority to exposing correctly the shadows, rather than the highlights (quite the contrary to the Lumia 928, by the way). Depending on the uses, this may be either a positive or a negative thing. In our time spent with it, we liked this decision better.
Thanks to the wide F2.0 aperture, the Lumia 928 photos have an impressively shallow depth of field (for a phone!) You can get a blurred background easier than on competing devices, especially on closer shots.
In terms of sharpness, there is two ways to look at it. When you look at your photos in a fit-to-screen mode, they look highly detailed, which is what we guess the manufacturer has intended and optimized.
Video camera
The camcorder interface is identical to the still camera's and has plenty of features too. You can change the white balance, sharpness and the video resolution among other things. The LED flash can be made to work as a video light, too.
The Nokia Lumia 928 shoots 1080p and 720p videos (720p is the default mode). The OIS comes into play here if you're holding the phone in your hand (we doubt many people carry tripods around).
The Nokia Lumia 928 videos turn out really nice. They are highly detailed, with nice colors and good sharpness. Digital noise is not an issue at all.
Store for apps, games and music
The Windows Store (formerly Phone Marketplace) is still playing catch up with the Apple App Store and the Android Market. The number of apps available is well above 100,000 and, while that doesn't quite compare to Android and iOS, Microsoft says that most of the top apps are already available for its platform.
Apps written specifically for Windows Phone 8 won't work on the older versions but all of the older apps will be compatible with the new WP8.
The Store is divided in three main sections - applications, games and music. A fourth section called Updates shows up when one of your installed apps has received an update - there's an Update all button, which will save you the hassle of updating each app individually.
Anyway, each app will be listed with a short description, a rating and user reviews, a few screenshots and permissions. While the list of permissions isn't as prominent as it is on Android, the Store will explicitly ask you about the important stuff (e.g. location info).
Big downloads (anything north of 40MB) need a Wi-Fi connection to work. Alternatively, you can download those jumbo apps using the desktop Zune software.
Nokia App Recommendations will help you get the best apps right off the bat, including a number of Nokia Lumia-exclusives (things like Nokia Weather Channel, which you might have missed) and categories like Starter pack or Shop til you drop.
The Music section is actually the Xbox (previously known as Zune) Marketplace. Its structure is similar to the Application section. First, a featured artist of the week, three more featured artists, then a list of new releases, top albums and genres.
Genres themselves are separated into sections too - new releases and top artists/albums/songs/playlists. For each song, you get a 30 second preview (same as iTunes). If you have a Zune pass, you can stream the entire song (or download it DRM-protected), just like you would on a Zune player (it's 10 US dollars a month).
The Games section is divided into Xbox Live, New, Featured and Genres, which is the categories version. A great thing about games in the Windows Phone Marketplace is the trial option, which is available to many games and apps. You can try before you buy.
The new and featured sections act as what's new/hot reference.
Xbox LIVE tile
Xbox Live is at the heart of the Games hub. It carries over many features from the Xbox - from your avatar to your scores and achievements. The Spotlight feature is available too (it shows info on new stuff) and also Requests - which shows you game invites from your friends.
Anyway, the games themselves are housed in the Collection section. Nothing much to see here, the installed games are arranged in a square grid and there's a Get more games shortcut, which launches the Windows Store.
Not all games support Xbox Live - the ones that do are in the corresponding section in the Store.
Here you can also see your friends and their profiles, achievements and avatars. There are a few shortcuts to other Xbox Live-related apps - such as remote Xbox control (like the Store) or the avatar changing app. If you don't have them installed, you'll be redirected to the Marketplace, otherwise you'll get directly to the app in question.
Great Office experience on mobile
Office is one of the key selling points of Windows Phone. Document viewing and editing is absolutely free and integrated into the OS. SkyDrive integration is available as well. Docs are automatically synced between the phone and your computer through SkyDrive.
The Places tab lets you browse Office docs stored on the phone, in SkyDrive, email or in Office 365 (a paid service that includes Office web apps).
The Office hub breaks down into three sections - Documents, Places and Notes.
Final words
The Nokia Lumia 928 really is a memorable character. Thanks to its top-end spec sheet (by Windows Phone 8 standards), headed by the hugely capable camera with xenon flash, the handset outshines every competitor, which runs Microsoft's mobile OS.
The camera's lowlight performance is expectedly impressive. Thanks to the optical image stabilization on board, the snapper can pull off impressively low shutter speeds and therefore great low-light photos without using a flash. The xenon flash itself on the other hand, adds further to the photography credentials of the Nokia Lumia 928 in dark places.
The presence of an AMOLED display on board of the Lumia 928 is a welcome sight. It has helped the smartphone shave some weight, compared to the Lumia 920, while improving to UI experience.
The smartphone is far from being the perfect WP8 offering though. We can't help but feel that the design and the ergonomics of the handset have been seriously overlooked, especially considering Nokia's track record in this particular field. The Nokia Lumia 928 neither looks, nor feels as desirable as the rest of the high-end Lumia range.
There's also the question of the device's internals. Camera unit aside, the Nokia Lumia 928 is no different than the Windows Phone 8 flagships which broke cover in September of 2012. With a fresh batch set to be released any moment now, the Lumia 928 is bound to soon feel even longer in the tooth than it does already.
The Nokia Lumia 928 is priced at $99.99 with a two-year commitment to Verizon, after a mail-in rebate. To sweeten the deal even further, Microsoft offers a $25 gift card for its app store to users who purchase the device.
If you are a Verizon customer, looking for top-end Windows Phone 8 hardware, or a mobile photographer who absolutely must have a xenon flash and decent smartphone functionality in one package, then the Nokia Lumia 928 is the device for you. Otherwise, here are some other options available at the moment.
If xenon flash does not sit high on your list of desired features, then the Nokia Lumia 925 is clearly a better choice than the Lumia 928. The Lumia 925 looks better by our not-so-modest opinion, and has superb ergonomics, while keeping the same functionality as the 928. The Nokia Lumia 925 will hit the shelves of T-Mobile US any moment now.
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